Redeeming Gift Cards and E-Gift Cards
How to redeem your Bath & Body Works Gift Card:
The Bath & Body Works Gift Card can be ordered online for use in our retail stores in the United States or at BathandBodyWorks.com. Please note, to redeem a Gift Card online, the card must have a PIN number. The PIN number is located on the back of the Gift Card.
Please note that some Gift Cards purchased in retail stores do not have PIN numbers and cannot be redeemed online. If your gift card that does not have a PIN, please contact our Customer Care Department at 1-800-756-5005 to redeem your Gift Card.
Check your Gift Card balance by entering the card number and PIN here.
How to redeem your Bath & Body Works E-Gift Card:
Bath & Body Works Online Gift Certificates can be used only at BathandBodyWorks.com and cannot be used at our retail stores. E-Gift Cards are sent, stored and accounted for in your email inbox so you never have to worry about losing them. E-Gift Cards are emailed to your recipient within 48 hours of your order.
Steps to redeem your E-Gift Certificate: