Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.
Occasionally we will discontinue certain fragrances or products to make room for new items. Click here to see if your favorite fragrance has returned to our Classics program.
Click on Order Status and sign-in to Your Account 24 hours a day. You may view information about your most recent orders as well as past orders. Once your order has been shipped, it may take up to 48 hours before tracking is available.
To redeem a promotion code, enter the code exactly as it appears in the field provided on one of the following pages: Shopping Bag page, Payment page or the Review Your Order page in Checkout. Click "Apply" and your discount will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted. Please refer to the offer details for redemption information and specifics about the offer.
In order to provide consistent, high quality service and products, each store is corporately owned. This way, we are able to provide our associate with the support and information they need to give our customers the kind of experience they expect from us. This is so important to us that we do not offer franchises or distributorships.
At this time we are not soliciting request for franchise partners within the US or internationally. We also do not authorize third party reselling of our products.
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