Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.
- Where is my Order?
- How do I use my promo code?
- Why have you stopped making my favorite fragrance?
- What is your return policy?
- I forgot my password, how can I log in?
- Why is my credit card information not being accepted?
- If you receive an error message related to credit card authorization failure, make sure you are using a valid credit card and double check that the billing address you entered matches your credit card account billing address. Also try re-entering your CID or security code. If you have validated that the information is correct, and an error message is received at another attempt, call us at 1-800-756-5005.
- Can I ship my order Internationally?