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When can you track your order?
- Once your order has been shipped, it may take up to 48 hours before tracking is available.
- Orders placed on BathandBodyWorks.com may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary.
- Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these instances, your Order History will not offer tracking information, but will still offer order status and other details.
Finding Your Order Status:
The status of your order is easy to find.
- Check your e-mail. You will receive e-mails keeping you up-to-date about the status of your order.
- Visit the website. Click on Order Status and sign-in to Your Account 24 hours a day. You may view information about your most recent orders as well as past orders.
- Contact us. Please email us at service@BathandBodyWorks.com or contact us at 1-800-756-5005 if you have any questions.
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