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HOME > CUSTOMER SERVICE > Cancellations

Cancellations

Cancellations Due to Order Processing Difficulties

Under certain circumstances, orders or specific items from an order are cancelled by our system for various reasons.

If your order is cancelled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items.

Changing or Canceling Your Order

After you have clicked "Send My Order", your order begins to process and we cannot make any modifications to your order.

To make changes or cancel a pre-ordered or backordered item, please call us directly at 1.800.756.5005 and we will assist you with your request.