Bath & Body Works Gift Cards never expire and can be used online or in stores!

How to Purchase a Gift Card:

  • Go to our Gift Cards page
  • Select your Gift Cards and Quantities
  • Choose your amount(s) and customize your Gift Card Message(s)
  • Click "Add-to-bag"
  • Proceed through Checkout and send your order.
  • The purchase value of Gift Cards does not apply towards offers

How Gift Cards Ship & Arrive:

  • Gift Cards arrive tucked in our signature gift box with a customized message
  • Orders containing only Gift Cards will receive free standard ground shipping
  • When other items are ordered along with Gift Cards, sales tax and shipping will be applied to the value of the other items, not the Gift Cards.
  • Expedited shipping is available for an additional fee. Please refer to the chart below.
  • Funds may take up to 48 hours to appear on your Gift Card.

Delivery Method
Next Business Day* $13.50
2nd Business Day* $8.00
Standard Ground $0.00

*If you choose to upgrade the shipping method, Next Business Day orders and 2nd Business Day orders must be received by 6:59 p.m. EST or your order may not be processed until the following business day. Orders are shipped on business days only. Business days are Monday - Friday, excluding federal holidays within the United States.

If your Gift Card is lost, stolen or destroyed, Bath & Body Works may replace it if you are able to provide us with the gift card number. The replacement card will be the value of the gift card at the time Bath & Body Works receives your report of loss, theft or unauthorized use. Please contact Bath & Body Works Customer Service at 1-800-756-5005.

Returning Gift Cards:

  • All Gift Card sales are final
  • Cash may be redeemed for Gift Card values under $10

Bath & Body Works Gift Cards can be redeemed online, on the phone or in stores in the United States.

How to locate the PIN:

In order to redeem your Gift Cards, at BathandBodyWorks.com, you must enter both the Gift Card number and personal identification number (PIN) for each card during checkout. Your PIN is located underneath a scratch-off field on the back of the Gift Card.

If you are having trouble locating your PIN, please contact us at 1-800-756-5005

Please note that some Gift Cards purchased in the retail stores do not have PIN numbers and cannot be redeemed online. If your Gift Card does not have a PIN, please contact Customer Service at 1-800-756-5005 to redeem your Gift Card.

Any unused balance will remain on your Gift Card and can be applied to future purchases.