Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.

Order Status

You may check the status of your recent orders and track shipping progress by visiting our Order Status page or by logging in to my log into My Account to review your order history on our Order Summary page. Please note: order information may not appear on your My Account your order history for up to 1 hour. After your order is shipped, your tracking number, if available, will be displayed. Orders may have multiple tracking numbers. Depending on the shipping carrier, you may click on the tracking number to view the delivery status of your order. Please note it may take up to 48 hours after an order has shipped before tracking information is available.

For more information about tracking your order, click here.


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