Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email and a customer service representative will be happy to assist you.

Canada Store FAQs

  • Where are the Bath & Body Works stores located in Canada?
    A complete list of the Bath & Body Works stores in Canada can be found here.

  • Will the Bath & Body Works Canada stores be the same as they are in the U.S.?
    Yes. The Bath & Body Works Canada stores will have the same look and feel as new Bath & Body Works stores in the United States.

  • Will the product assortment and promotions be the same?
    The product assortment will be the same with a few exceptions; however, the pricing and promotions offered in Canada may differ from the pricing and promotions for the same products available in the U.S. stores.

  • Can Gift Cards and E-Gift Cards purchased online be redeemed in Canada stores?
    No. Only Gift Cards purchased in Canada can be redeemed in Canada stores. However, you can redeem an E-Gift Card at anywhere, anytime.

  • Canada Stores contact information
    To contact our Customer Care Department in Canada by phone, please call 1-888-684-6412

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