Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.

Shipping to Canada

Please be aware that items shipped from the United States into Canada may require additional delivery time because of increased security measures at border crossing points. Overnight shipping is not available for shipments to Canada.

Shipping and handling fees will automatically be added to your total during Checkout. Shipping and handling fees include taxes, duties and brokerage fees (if applicable).

For shipping and handling rates to Canada, visit the Shipping & Handling page.

By ordering goods from Bath & Body Works Direct, Inc., I hereby authorize PBB Global Logistics Inc. chosen by Bath & Body Works Direct, Inc. to act as my agent, and to transact business with the Canada Border Services Agency (CBSA) to clear my merchandise, account for duties and taxes, to return merchandise to Bath & Body Works Direct, Inc., and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Bath & Body Works Direct, Inc. Further, I also authorize the customs broker to endorse any refund cheque issued by the CBSA in my name, so that Bath & Body Works Direct, Inc. can be reimbursed.


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