Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.

Payment Options

Credit Cards accepted:

  • Visa
  • MasterCard
  • Discover
  • American Express

Additional forms of payment accepted:

  • E-Gift Cards
  • Bath & Body Works Gift Cards with PINs
  • White Barn Candle Company Gift Cards with PINs
  • PayPal

Note: E-Gift Cards/Gift Cards will be refunded as first method of payment on all refunds where the order involved use of an E-Gift Card or Gift Card.

Account information:

  • For faster, easier shopping, your credit card information can be conveniently and securely saved in your Bathandbodyworks.com profile. For more information please see our Privacy Policy.
  • For added security; your billing address must exactly match the address on file at your credit card company. If not, your order shipment may be delayed.

Important Payment Details:

  • All prices are shown in, and processed with, U.S. currency.
  • Only one credit card can be used on a BathandBodyWorks.com order
  • At the time of order, an authorization hold is placed on your credit card, but you will not be fully charged until the date of shipment. For orders that ship the same day as they are placed, the authorization hold may appear as a second charge. This hold is released from the account within 3-5 business days depending on your bank's specific policies. If you are using a debit or check card for payment with a major credit card logo, the funds will immediately be deducted from your account.
  • Bath & Body Works Gift Cards may be redeemed at checkout by entering the gift card number and PIN when prompted. An additional form of payment must be used to cover any additional balance.
  • Credit Card Gift Cards can only be redeemed for orders less than or equal to the full amount available on the gift card. Orders cannot be split between two forms of payment when using a Credit Card Gift Card. Prior to placing your order these cards must be registered with the issuing bank noted on the card.
  • Purchases made with a payment method that is drawn on an international bank will be subject to applicable currency exchange rates. These rates fluctuate constantly. Please contact your financial institution for more details.
  • Child support cards or eppicards are not accepted as form of payment.

Important PayPal Payment Details:

  • If you select PayPal as your payment option you will continue through the standard checkout process after which you will be prompted to automatically proceed to paypal.com, where you will complete your payment.
  • Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order closes.
  • We're sorry but PayPal is unavailable when purchasing:
              -Backordered items
              -Advance Sales Items
              -Pre Order Items
              -Customized Items
              -Items with a shipping window greater than 20 days
  • For more information or to sign up for a PayPal account, visit paypal.com.

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