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HOME > CUSTOMER SERVICE > Opening Up an Account

Opening an Account

Opening an account on www.BathandBodyWorks.com is easy. Simply click My Account or when you place an order, you will be prompted to log in with your e-mail address and password. Your personal account offers you a safe and convenient way to place and track your order.

Account Benefits

Set up My Account and customize your preferences! Improve your shopping experience by taking advantage of these great benefits...

  • Faster Checkout. Enjoy our quick checkout process by saving your billing and shipping information.
  • Save Shopping Bag. Sign in before you begin shopping and we will save the items in your shopping bag. It is a great convenience for the busy shopper who may need to step away before completing an order.
  • Order History. Receive important information regarding your order and the ability to track your order up to the moment it arrives.
  • Exclusive Offers & News. Sign up to receive email updates on special promotions, sales alerts, new product announcements, gift ideas and more!
  • Wish List. The perfect place to save all of your favorites.

Manage Your Account

It's easy to change your account information online, at any time. Simply click My Account now to access your account. If you have forgotten your password, click here.