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Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.

Bath & Body Works E-Gift Cards

About our E-Gift Cards

The fastest, easiest way to gift! Now redeemable in U.S. stores, by phone or online. E-Gift Cards can be ordered in denominations of $5–$250 and are emailed to the recipient on your behalf within 24 hours of your order.

Shop E-Gift Cards

Visit our E-Gift Cards page to get started. E-Gift Card purchases do not apply towards promotional offers.

Delivery of E-Gift Cards

  • There are no shipping charges on E-Gift Cards.
  • We will send the E-Gift Card to your recipient via email. The email will include all the information needed on how to use it.
  • We will send you a confirmation email so you know your E-Gift Card has been sent.

Redeeming your E-Gift Cards

  • E-Gift Cards can be redeemed in U.S. stores, by phone or online.
    • In Stores: Print a copy of your E-Gift Card or show on your phone at the register when you are ready to check out.
    • Phone: When placing your order, give your E-Gift Card number and PIN to Customer Care.
    • Online: During checkout, look for the section marked "Gift Card/E-Gift Card" on the Payment page. Enter your E-Gift Card number and PIN, then click APPLY. A credit card is not required if the E-Gift Card balance covers the entire order total. Any unused balance will remain on your E-Gift Card.
  • Please note that some E-Gift Cards purchased prior to October 2006 do not have a PIN. If your E-Gift Card does not have a PIN, simply enter the E-Gift Card Number with no PIN in the indicated field on the payment page.

If your E-Gift Card is lost, stolen or destroyed, please contact Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).

E-Gift Card Balance

You can check your balance at any time here or by calling 1-800-640-6052. Or, text BBWGIFT to 95035; message & data rates may apply; single-message only with each response (up to 6 messages); reply BBWHELP for help; terms & conditions at http://wap.bbw.com/Terms.

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