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Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email customercare@bathandbodyworks.com and a customer service representative will be happy to assist you.

Bath & Body Works E-Gift Cards

About our E-Gift Cards

The fastest, easiest way to gift! Now redeemable in U.S. stores, by phone or online. E-Gift Cards can be ordered in denominations of $5–$250 and are emailed to the recipient on your behalf within 24 hours of your order.

Shop E-Gift Cards

Visit our E-Gift Cards page to get started. E-Gift Card purchases do not apply towards promotional offers.

Delivery of E-Gift Cards

  • There are no shipping charges on E-Gift Cards.
  • We will send the E-Gift Card to your recipient via email. The email will include all the information needed on how to use it.
  • We will send you a confirmation email so you know your E-Gift Card has been sent.

Redeeming your E-Gift Cards

  • E-Gift Cards can be redeemed in U.S. stores, by phone or online.
    • In Stores: Print a copy of your E-Gift Card or show on your phone at the register when you are ready to check out.
    • Phone: When placing your order, give your E-Gift Card number and PIN to Customer Care.
    • Online: During checkout, look for the section marked "Gift Card/E-Gift Card" on the Payment page. Enter your E-Gift Card number and PIN, then click APPLY. A credit card is not required if the E-Gift Card balance covers the entire order total. Any unused balance will remain on your E-Gift Card.
  • Please note that some E-Gift Cards purchased prior to October 2006 do not have a PIN. If your E-Gift Card does not have a PIN, simply enter the E-Gift Card Number with no PIN in the indicated field on the payment page.

If your E-Gift Card is lost, stolen or destroyed, please contact Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).

Accessibility Support: 1-800-531-4504
See our policy on accommodating assistive readers for visiting our website.

E-Gift Card Balance

You can check your balance at any time here or by calling 1-800-640-6052. Or, text BBWGIFT to 95035; message & data rates may apply; single-message only with each response (up to 6 messages); reply BBWHELP for help; terms & conditions at http://wap.bbw.com/Terms.


Terms and Conditions

E-Gift Cards are issued by Bath & Body Works GC, LLC and are redeemable at all Bath & Body Works or White Barn store locations in the U.S. and online at BathandBodyWorks.com.

An E-Gift Card may not be used for payment on any credit card account, to purchase another gift card, towards previously purchased merchandise, or be redeemed for cash unless otherwise required by applicable law. If an E-Gift Card is lost, stolen or destroyed, Bath & Body Works or White Barn may replace it if you provide the card number. Replacement card will be the value of the card at the time Bath & Body Works or White Barn receives your report of loss, theft or unauthorized use. E-Gift Cards have no expiration date. Gift Cards purchased in our Canadian stores are not redeemable online.

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