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Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email customercare@bathandbodyworks.com and a customer service representative will be happy to assist you.

Bath & Body Works E-Gift Cards

About our E-Gift Cards

The fastest, easiest way to gift! Now redeemable in U.S. stores, by phone or online. E-Gift Cards can be ordered in denominations of $5–$250 and are emailed to the recipient on your behalf within 24 hours of your order.

Shop E-Gift Cards

Visit our E-Gift Cards page to get started. E-Gift Card purchases do not apply towards promotional offers.

Delivery of E-Gift Cards

  • There are no shipping charges on E-Gift Cards.
  • We will send the E-Gift Card to your recipient via email. The email will include all the information needed on how to use it.
  • We will send you a confirmation email so you know your E-Gift Card has been sent.

Redeeming your E-Gift Cards

  • E-Gift Cards can be redeemed in U.S. stores, by phone or online.
    • In Stores: Print a copy of your E-Gift Card or show on your phone at the register when you are ready to check out.
    • Phone: When placing your order, give your E-Gift Card number and PIN to Customer Care.
    • Online: During checkout, look for the section marked "Gift Card/E-Gift Card" on the Payment page. Enter your E-Gift Card number and PIN, then click APPLY. A credit card is not required if the E-Gift Card balance covers the entire order total. Any unused balance will remain on your E-Gift Card.
  • Please note that some E-Gift Cards purchased prior to October 2006 do not have a PIN. If your E-Gift Card does not have a PIN, simply enter the E-Gift Card Number with no PIN in the indicated field on the payment page.

If your E-Gift Card is lost, stolen or destroyed, please contact Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).

Accessibility Support: 1-800-531-4504
See our policy on accommodating assistive readers for visiting our website.

E-Gift Card Balance

To check your available balance, (1) visit any Bath & Body Works (BBW) or The White Barn Candle Co. (WBC) store or by clicking here; (2) call 1-800-640-6052; or (3) text BBWGIFT to 95035; message & data rates may apply; single-msg only w/each response (up to 6 msgs); reply BBWHELP for help; terms & conditions at http://wap.bbw.com/Terms.

Terms and Conditions

Gift Cards are issued by Bath & Body Works GC, LLC and are redeemable for merchandise only, and for cash when the balance is under $10 (this amount could change, based on future revisions to applicable laws, in which case such a change will be reflected on our online and in-store return policies, and on subsequently issued gift cards), at all BBW or WBC USA & Puerto Rico store locations and online at BathandBodyWorks.com.

Gift Cards may not be returned, applied to previously purchased merchandise, used to pay down a credit card balance or buy another gift card. If your Gift Card is lost, stolen or destroyed, BBW or WBC may replace it if you provide the card number. Replacement card will be the value of the card at the time BBW or WBC fully processes your request. Gift Cards have no expiration date.

PLEASE RECORD YOUR GIFT CARD NUMBER(S) SHOULD YOU NEED TO REQUEST A GIFT CARD REPLACEMENT

For all other Gift Card inquiries, please contact us.

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