About our Gift Cards
||The perfect gift for any occasion!
Bath & Body Works Gift Cards are available in denominations of $15–$250. Our Gift Cards never expire and can be used in our U.S. stores, by phone or online.
Shop Gift Cards
Visit our Gift Cards page to get started. Gift Card purchases do not apply toward promotional offers.
Delivery & Shipping of Gift Cards
- Gift Cards arrive tucked in our signature gift box with your customized message.
- Gift Cards will receive free standard ground shipping.
- When other items are ordered along with Gift Cards, sales tax and shipping will be applied to the value of the other items, not the Gift Cards.
- Express shipping options are available for Gift Cards shipped within the lower 48 states, excluding PO Boxes, for an additional fee. Please refer to Shipping & Handling page for more details.
- Note: Funds may take up to 48 hours to appear on your Gift Card.
Returning Gift Cards
- Gift Cards may be returned in Bath & Body Works stores if original receipt is presented and the Gift Card number matches that shown on the receipt.
- Cash may only be exchanged for Gift Cards under $10 in Bath & Body Works stores.
Redeeming your Gift Card
- In Stores: Present your Gift Card to a store associate when checking out.
- By Phone: When placing your order, give your card number and PIN to Customer Care.
- Online: During checkout, look for the section marked "Gift Card/E-Gift Card" on the Payment page. Enter your Gift Card number and PIN, then click APPLY. A credit card is not required if the Gift Card balance covers the entire order total. Any unused balance will remain on your Gift Card.
Gift Cards purchased at Bath & Body Works stores in Canada are not redeemable online.
If your Gift Card is lost, stolen or destroyed, please contact Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).
Accessibility Support: 1-800-531-4504
See our policy on accommodating assistive readers for visiting our website.
How to locate the PIN
In order to redeem your Gift Cards online, you must enter both the Gift Card number and PIN for each card during checkout. Your PIN is located underneath a scratch-off field on the back of the Gift Card.
Please note that some Gift Cards purchased in Bath & Body Works stores do not have PIN numbers and cannot be redeemed online.
If your Gift Card does not have a PIN or you are having trouble locating your PIN, please contact our Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).
Gift Card Balance
To check your available balance, (1) visit any Bath & Body Works (BBW) or The White Barn Candle Co. (WBC) store or by clicking here; (2) call 1-800-640-6052; or (3) text BBWGIFT to 95035; message & data rates may apply; single-msg only w/each response (up to 6 msgs); reply BBWHELP for help; terms & conditions at http://wap.bbw.com/Terms.
Terms and Conditions
Gift Cards are issued by Bath & Body Works GC, LLC and are redeemable for merchandise only, and for cash when the balance is under $10 (this amount could change, based on future revisions to applicable laws, in which case such a change will be reflected on our online and in-store return policies, and on subsequently issued gift cards), at all BBW or WBC USA & Puerto Rico store locations and online at BathandBodyWorks.com.
Gift Cards may not be returned, applied to previously purchased merchandise, used to pay down a credit card balance or buy another gift card. If your Gift Card is lost, stolen or destroyed, BBW or WBC may replace it if you provide the card number. Replacement card will be the value of the card at the time BBW or WBC fully processes your request. Gift Cards have no expiration date.
PLEASE RECORD YOUR GIFT CARD NUMBER(S) SHOULD YOU NEED TO REQUEST A GIFT CARD REPLACEMENT
For all other Gift Card inquiries, please contact us.