Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email CustomerService@BathandBodyWorks.com and a customer service representative will be happy to assist you.

Bath & Body Works Gift Cards

About our Gift Cards

The perfect gift for every occasion.

Bath & Body Works Gift Cards are available in denominations of $15 - $250.00. Our gift cards never expire and can be used online, on the phone or in stores in the United States.

How to Purchase a Gift Card.

To make your purchase, simply:

  • Go to our Gift Cards page
  • Select your Gift Cards and Quantities
  • Choose your Amount(s) and Customize your Gift Card Message(s)
  • Click "Add-to-bag"
  • Proceed through Checkout and Send your order.
  • Gift Cards do not apply towards promotional offers

Delivery & Shipping of Gift Cards

  • Gift Cards arrive tucked in our signature gift box with a customized message
  • Orders containing only gift cards will receive free standard ground shipping
  • When other items are ordered along with Gift Cards, sales tax and shipping will be applied to the value of the other items, not the Gift Cards.
  • Expedited shipping is available for an additional fee. Please refer to the chart below.
    • Please note: Funds may take up to 48 hours to appear on your gift card.

Delivery Method Unlimited Quantities
Next Business Day* $13.50
2nd Business Day* $8.00
Standard Ground $0.00

*If you choose to upgrade the shipping method, your order must be received by 12:00 p.m. (noon) EST.
If your gift card is lost, stolen or destroyed, Bath & Body Works may replace it if you are able to provide us with the gift card number. The replacement card will be the value of the gift card at the time Bath & Body Works receives your report of loss, theft or unauthorized use. Please contact Bath & Body Works retail Customer Care at 1-800-756-5005.



Returning Gift Cards

  • Gift Card sales are final
  • Cash may only be exchanged for Gift Cards under $10 in Bath & Body Works Stores

Redeeming your Gift Cards

Online

A credit card is not required if the gift card balance covers the entire order total. Just enter your gift card number and PIN during Checkout in the Payment step of the order process. Any unused balance will remain on your gift card.

Gift Cards purchased in Bath & Body Works stores in Canada are not redeemable online.

Please note that some Gift Cards purchased in retail stores do not have PIN numbers and cannot be redeemed online. If your Gift Card does not have a PIN, please contact Customer Care at 1-800-756-5005 to redeem your Gift Card.

In Stores

Present your gift card to a store associate when checking out.

By Phone

When placing your order, give your card number and PIN to Customer Care.

How to locate the PIN


In order to redeem your Gift Cards at BathandBodyWorks.com, you must enter both the Gift Card number and personal identification number (PIN) for each card during Checkout. Your PIN is located underneath a scratch-off field on the back of the Gift Card.

If you are having trouble locating your PIN, please contact us at 1-800-756-5005.

Please note that some Gift Cards purchased in the retail stores do not have PIN numbers and cannot be redeemed online. If your Gift Card does not have a PIN, please contact our Customer Care at 1-800-756-5005 to redeem your Gift Card.

Gift Card Balance

To check your available balance on a Bath & Body Works Gift Card that was purchased on BathandBodyWorks.com or in a Bath & Body Works store in the US, please call 800-640-6052.

You may also check your Gift Card balance online.

For all other Gift Card inquiries, please contact us

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