Bath & Body Works Gift Cards
About our Gift Cards
How to Purchase a Gift Card.
To make your purchase, simply:
Delivery & Shipping of Gift Cards
*If you choose to upgrade the shipping method, your order must be received by 12:00 p.m. (noon) EST.
If your gift card is lost, stolen or destroyed, Bath & Body Works may replace it if you are able to provide us with the gift card number. The replacement card will be the value of the gift card at the time Bath & Body Works receives your report of loss, theft or unauthorized use. Please contact Bath & Body Works retail Customer Service at 1-800-756-5005.
Returning Gift Cards
Bath & Body Works Gift Cards can be redeemed online, on the phone or in stores in the United States.
How to locate the PIN:
In order to redeem your Gift Cards at BathandBodyWorks.com, you must enter both the Gift Card number and personal identification number (PIN) for each card during Checkout. Your PIN is located underneath a scratch-off field on the back of the Gift Card.
If you are having trouble locating your PIN, please contact us at 1-800-756-5005.
Please note that some Gift Cards purchased in the retail stores do not have PIN numbers and cannot be redeemed online. If your Gift Card does not have a pin, please contact our Customer Service Department at 1-800-756-5005 to redeem your Gift Card.
Any unused balance will remain on your Gift Card and can be applied to future purchases.
To check your available balance on a Bath & Body Works Gift Card that was purchased on BathandBodyWorks.com or in a Bath & Body Works store in the US, please call 800-640-6052. For all other Gift Card inquiries, please contact us.