Bath & Body Works Gift Cards
About our Gift Cards
Shop Gift Cards
Visit our Gift Cards page to get started. Gift Card purchases do not apply toward promotional offers.
Delivery & Shipping of Gift Cards
Returning Gift Cards
Redeeming your Gift Card
Gift Cards purchased at Bath & Body Works stores in Canada are not redeemable online.
If your Gift Card is lost, stolen or destroyed, please contact Customer Care at 1-800-756-5005 (TDD #: 1-877-215-5245).
Accessibility Support: 1-800-531-4504
How to locate the PIN
Gift Card Balance
To check your available balance, (1) visit any Bath & Body Works (BBW) or White Barn (WB) store or by clicking here; (2) call 1-800-640-6052; or (3) text BBWGIFT to 95035; message & data rates may apply; single-msg only w/each response (up to 6 msgs); reply BBWHELP for help; terms & conditions below.
How does it work?
Key in your mobile number for the Program you want, read these terms and conditions, and then hit Submit or Send; the requested text or texts will then be sent to your phone. Using the Program constitutes your agreement to these terms and conditions.
Program Terms Governing Details, Unsubscribing, Help (for recurring messages, only—not non-recurring messages such as store locator)
Bath & Body Works Gift Card Text Balance Inquiry (non-recurring single message responses) Text BBWGIFT to 95035 to initiate your gift card balance inquiry for Bath & Body Works gift cards. Follow the instructions to enter your 19-digit card number and PIN to receive your current balance. You will receive single message responses, only, at each step of any inquiry. Message and Data Rates May Apply. To opt out of Balance Inquiry at any time, reply BBWSTOP to any text message. Your opt-out request may not be effective immediately. To receive help at any time, reply BBWHELP to any text message or call 1-800-395-1001 for Customer Care Support.
Gift Card Terms and Conditions
Gift Cards are issued by Bath & Body Works GC, LLC and are redeemable for merchandise only, and for cash when the balance is under $10 (this amount could change, based on future revisions to applicable laws, in which case such a change will be reflected on our online and in-store return policies, and on subsequently issued gift cards), at all BBW or WB USA & Puerto Rico store locations and online at BathandBodyWorks.com.
Gift Cards may not be returned, applied to previously purchased merchandise, used to pay down a credit card balance or buy another gift card. If your Gift Card is lost, stolen or destroyed, BBW or WB may replace it if you provide the card number. Replacement card will be the value of the card at the time BBW or WB fully processes your request. Gift Cards have no expiration date.
PLEASE RECORD YOUR GIFT CARD NUMBER(S) SHOULD YOU NEED TO REQUEST A GIFT CARD REPLACEMENT
For all other Gift Card inquiries, please contact us.
Mobile Texting Terms and Conditions
Participant Requirements: You must have a wireless device of your own capable of 2-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
Costs: You will be charged the standard text messaging fee charged by your wireless carrier for each message you send or receive, in accordance with the terms of your cellular subscription plan. Other carrier-specific rates may apply, depending on your individual wireless pricing plan, in accordance with your wireless customer agreement. You are responsible for all applicable taxes. Consult your wireless service provider regarding their pricing plans. Other charges may apply. The service is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier.
Releases; No Warranties; Reservations: By participating, you agree to release and hold harmless Bath and Body Works, its affiliates and Participating Wireless Carriers ("Released Parties") and their respective representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with this Initiative, and for any claims based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation, invasion of privacy. Released Parties are not responsible for any printing, typographical, mechanical or other errors in associated promotional materials in connection with this Initiative. Participating Wireless Carriers and/or each of their respective subsidiaries, affiliates, shareholders, officers, directors, agents, representatives and employees are not responsible for this Initiative, and none of them will have any liability or responsibility for any claim arising in connection with participation in this Initiative.
No Warranties: The Released Parties make no warranties, and hereby disclaim any and all warranties, express or implied, concerning any prize furnished by third parties in connection with this Initiative. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND THE RELEASED PARTIES HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES AND/OR NON-INFRINGEMENT. Released Parties are not responsible for technical, hardware, software, electronic, network, telephone or other communications malfunctions, errors or failures of any kind, errors in transmission, traffic congestion, lost or unavailable network connections, telephone connections, wireless phone connections, web site, Internet, or ISP availability, unauthorized human intervention, traffic congestion, incomplete or inaccurate capture of entry information (regardless of cause) or failed, incomplete, garbled, jumbled or delayed transmissions which may limit or restrict your ability to send a message, including any injury or damage to your or any other person's wireless device relating to or resulting from participating in this Initiative.
Reservations: Bath and Body Works reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Initiative for any reason without notice, including, without limitation, virus, bugs, non-authorized human intervention, fraud or other causes beyond its control, including, without limitation, anything that affects the administration, security, fairness or proper conduct of this Initiative.