Thank you for visiting Bath and Body Works. If you need assistance with using our web site, please call us at 1-800-756-5005 or email and a customer service representative will be happy to assist you.


General Policy: Bath & Body Works cares deeply about the customer experience of everyone, regardless of disabilities. This is why Bath & Body Works has adopted the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its Web Accessibility standard for the shopping experience on

If you have any trouble accessing information or services on, please contact (800) 531-4504. Please specify the nature of the accessibility issue and the assistive technology you use. This will help us in our ongoing effort to deliver a great customer experience for all our customers.

Effective Date: This policy is effective as of September 30, 2015.

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