Shipping & Handling

$5.99 Flat Rate Shipping

$5.99 Flat Rate Shipping is available for orders exceeding $10.00 in merchandise value shipping via Standard service to the contiguous United States, APO/FPO or PO Box destinations.

Need your Bath & Body Works merchandise faster?

  • Overnight: Next business day delivery for orders placed by 6:59 p.m. ET Monday - Friday.
  • Expedited: Delivery within 2 business days for orders placed by 6:59 p.m. ET Monday - Friday.

*Orders with upgraded shipping services are subject to verification. Upgraded orders placed after 6:59 p.m. ET Monday – Friday may not be processed until the following business day. Saturday delivery is not available.

Shipping Charges & Delivery Estimates

Shipping Charges

Shipping & handling charges are based on the pre-tax merchandise dollar amount of your order before any deductions or promotional discounts. Orders with a merchandise subtotal of $10.00 or less will be assessed a $4.00 shipping & handling surcharge.

Not all services are available for all destinations. Service options will be displayed at checkout.

Destination Standard Expedited Overnight
U.S. Lower 48 $5.99 $14.99 $19.99
Canada $9.99 $24.99 N/A
Alaska and Hawaii $19.99 N/A N/A
US Territories $19.99 N/A N/A

Gift Cards

Service Charge
Standard -
Expedited $8.00
Overnight $13.50

Delivery Estimates

Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.

US Lower 48: Standard (2-7 business days) Canada: Standard (3-8 business days)
  Expedited (2 business days)  Expedited (2-4 business days)
  Overnight (1 business day) PO Box Lower 48: Standard (3-12 business days)
AK & HI: Standard (3-6 business days) PO Box AK & HI: Standard (Up to 30 business days)
US Territories: Standard (21-30 business days)   
APO/FPO: Standard (Up to 30 business days)   
Shipping Rules & Restrictions

Bath & Body Works will determine the most efficient method of delivery based on your shipping address.

Shipping & handling will be charged at the time of shipment. If your order includes a pre-order or backordered item, shipping & handling will be assessed for the entire order at the time of the initial shipment. You will not be charged for an item until it is shipped.

Shipping & handling is a taxable service.

Certain beauty products are not eligible to be shipped to PO Boxes, APO/FPO, Alaska, Hawaii, Canada or US Territories.

Using a freight forwarder to ship items internationally may result in issues not covered by Bath & Body Works. If you use a package forwarding service to ship your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We will not provide a replacement or refund for any items or packages delivered to you from a freight forwarder. You should refuse any items or packages that arrive damaged and instruct freight forwarders to do the same. Any items lost after delivery to you or the freight forwarder will be your responsibility.

Shipping to Canada

Please note that items shipped from the United States into Canada may require additional delivery time because of increased security at border crossing points. Overnight shipping is not available for shipments to Canada.

Shipping and handling fees — which include taxes, duties and brokerage fees where applicable — will automatically be added to your total during Checkout.


By ordering goods from Bath & Body Works Direct, Inc., I hereby authorize PBB Global Logistics Inc. chosen by Bath & Body Works Direct, Inc. to act as my agent, and to transact business with the Canada Border Services Agency (CBSA) to clear my merchandise, account for duties and taxes, to return merchandise to Bath & Body Works Direct, Inc., and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Bath & Body Works Direct, Inc. Further, I also authorize the customs broker to endorse any refund cheque issued by the CBSA in my name, so that Bath & Body Works Direct, Inc. can be reimbursed.

Contact Us

Please email us at CustomerCare@BathandBodyWorks.com or contact us at 1-800-756-5005.

Bath & Body Works Direct TDD #: 1-877-215-5245

Accessibility Support: 1-800-531-4504
See our policy on accommodating assistive readers for visiting our website.